We use the Norwegian Post’s service package for shipment.
Common return policy, we demand that you make an agreement with us before you return any shipment. This has to be made in written letter, email or fax. You then will receive a schema to fill in and use when you send a shipment in return to us.
Orders received by mail, phone or fax will be sent as cash on delivery or other protractor after agreement with purchaser.
Shipment is charged after a regular fee per collie. The weight which is shown at the product is not necessarily the accurate weight on the spare part. The weight only tells the shipment price.
Shipment costs will be shown in the window for ordering before you accept your order. All prices are included Norwegian VAT.
Some of the spare parts in the web shop have no shipment fee included; this is written in the window for each spare part this concern. These are spare parts with big volume as f.ex roof racks, Bull bars with more. Shipment price will be given separately and you have to confirm that you agree on the price before we accept your order. These parts have to be sent by truck and pre payment is demanded.
Invoice marked with pre payment will be sent to you after agreement.
All parts will be sent as cash on delivery except company customers which have an agreement on credit.
Only companies may be given credit, application form for credit will be sent on request – only for Norwegian customers.
Shipments which is not collected will be charged with a minimum fee at 300 NOK, or maximum as in the accepted order (fee is for shipment both ways). This is necessary to cover our expenses for handling.
Delivery from Norsk Offroad Teknikk AS is considered as done when the buyers have received the parts, or when the contractors have received the parts.
The risk for the parts is yours on the time at delivery.
Payment / Credit
All prices given in offers are to be handed out from the desk in our shop in Hovedgata 18.
Ordering from the web shop: all prices (except those which are specified without shipment costs) are shown as delivered nearest postal office to buyer in Norway.
There are no invoice fees.
Fee at minimum 300NOK or maximum as in the accepted order will be charged if a shipment is not collected from the postal office.
When you purchase from our web shop, we accept VISA or Mastercard (3Dsecure).
Your account is not charged by us before we have sent the parts you have ordered.
VISA or Mastercard will reserve the amount so you will not be able to use the money when you have accepted the order.
Ordering by email or phone/fax:
If the contractor is unable to deliver cash on delivery, the parts have to be prepaid.
Invoice marked with prepayment will be sent you.
Norwegian Companies may be able to have credit, ask for credit form to fill in. Our accounting will consider whether credit is given or not, and also the credit limit.
Norsk Offroad Teknikk AS is free to refuse to give credit without any explanation.
If credit is approved, 10 days of credit is given, public offices 30 days. There will be sent 2 reminders before our claim is sent to debt collection. Interest minimum 2% and maximum in the law will be charged on delays.
Norsk Offroad Teknikk AS have full pawn in all non paid parts until full payment is received. In accordance to the pawn law C53-14 flg.